Help Center

Frequently Asked Questions

Everything you need to know about GoPosly. Can't find what you're looking for? Reach out to our team.

Getting Started

5 questions
What is GoPosly?

GoPosly is an all-in-one business management platform built for small and mid-sized businesses. It combines inventory, sales, purchases, POS, invoicing, and multi-branch management into a single, easy-to-use dashboard — so you can run your entire operation from one place.

Who is GoPosly for?

GoPosly is designed for retail shops, wholesale businesses, pharmacies, grocery stores, electronics dealers, building material suppliers, and any product-based business that needs to manage stock, sales, and operations efficiently. Whether you run one location or many, GoPosly scales with you.

Is GoPosly available now?

Yes. GoPosly is live and accepting new users. You can start a free trial immediately — no credit card required. Paid plans unlock more users, branches, and advanced features when you are ready to grow.

How do I get started?

Click Start Free Trial on any page to create your account. Setup takes a few minutes — add your products, configure your branches, and you are ready to sell. Our onboarding guide walks you through every step.

Can I book a demo first?

Yes. You can book a personalized demo with our team to see how GoPosly works for your specific business. We will walk you through the platform, answer your questions, and help you plan your setup.

Product & Features

5 questions
What can I manage with GoPosly?

GoPosly lets you manage your entire business workflow — including products and catalogs, clients and suppliers, purchases, sales and invoicing, inventory and stock adjustments, accounting, payments, and reporting. Everything works together in one connected system.

Does GoPosly include inventory management?

Yes. GoPosly includes full inventory management with real-time stock tracking, stock adjustments, low-stock alerts, multi-warehouse support, and batch or serial number tracking. You always know exactly what is in stock across all your locations.

Does GoPosly support POS and invoicing?

Yes. GoPosly includes a built-in POS system for fast in-store billing, along with professional invoicing for both retail and wholesale transactions. You can generate invoices, receipts, delivery challans, and quotations directly from the platform.

Can I manage purchases and suppliers?

Absolutely. GoPosly includes purchase management with purchase orders, supplier profiles, cost tracking, and receiving workflows. You can track what you have ordered, what has been received, and what is still pending.

Does GoPosly support add-on modules like payroll or asset management?

Yes. Beyond the core platform, GoPosly offers optional add-on modules including HRM & Payroll, Lead Management, Project Management, Asset Management, Expense Tracking, and more. You only pay for what you need.

Pricing & Plans

4 questions
Does GoPosly have a free plan?

Yes. GoPosly offers a free plan with core features so you can get started without any financial commitment. Paid plans unlock advanced modules, more users, higher limits, and priority support.

How does GoPosly pricing work?

GoPosly offers tiered plans — Free, Starter, Growth, Business, and Enterprise — based on the features and capacity your business needs. Both monthly and yearly billing are available, with a discount on annual plans.

Can I upgrade as my business grows?

Yes. You can start on any plan and upgrade at any time — your data and settings carry over seamlessly. GoPosly is built to scale with you, from a single shop to a multi-branch operation.

Are add-on modules available separately?

Yes. Add-on modules — including POS, HRM & Payroll, and Asset Management — can be added to any paid plan individually. You only pay for what your business actually uses.

Multi-Branch & Operations

4 questions
Can GoPosly handle multiple branches?

Yes. GoPosly is built for multi-branch businesses. You can manage each location's inventory, sales, and staff independently while viewing consolidated reports across all branches from a single dashboard.

Can I track stock across branches?

Yes. GoPosly provides real-time stock visibility across all your locations. You can view branch-level stock, transfer inventory between locations, and get alerts when stock is running low at any branch.

Can different staff have different permissions?

Yes. GoPosly supports role-based access control. You can create custom roles, assign specific permissions per module, and restrict access by branch — so each team member only sees what they need.

Is GoPosly suitable for wholesale or product-based businesses?

Absolutely. GoPosly supports wholesale pricing, bulk invoicing, supplier management, and multi-tier pricing. Whether you sell retail, wholesale, or both — GoPosly handles it.

Data, Security & Access

4 questions
Is my business data secure?

Yes. GoPosly uses industry-standard encryption (SSL/TLS), secure cloud infrastructure, automatic daily backups, and role-based access controls to keep your data safe. Your business information is never shared with third parties.

Is GoPosly cloud-based?

Yes. GoPosly is fully cloud-based. There is nothing to install or maintain. You get automatic updates, secure backups, and access from any device with an internet connection.

Can I access GoPosly from different devices?

Yes. GoPosly works on any device with a modern web browser — desktop, laptop, tablet, or phone. The interface is responsive and optimized for every screen size.

Does GoPosly support role-based access for employees?

Yes. You can create unlimited roles with granular permissions — controlling access to modules, branches, reports, and specific actions. Managers, cashiers, warehouse staff, and accountants each get tailored access with no overlap.

Setup, Import & Support

4 questions
Can I import my existing data from Excel?

Yes. GoPosly supports bulk data import from CSV and Excel files. You can import products, clients, suppliers, opening stock, and price lists. Our onboarding team can help you prepare your data for a smooth migration.

Is technical knowledge required to use GoPosly?

No. GoPosly is designed for business owners and their teams, not IT professionals. The interface is clean, intuitive, and easy to learn. Most users are up and running within a day.

Do you provide onboarding support?

Yes. All paid plans include onboarding assistance. Our team will help you set up your account, import your data, configure your branches, and train your staff. Enterprise plans include dedicated onboarding managers.

How long does setup usually take?

Most businesses are fully set up within one to three days, depending on the size of their product catalog and number of branches. Simple setups can be completed in under an hour.

Free Trial & Demo

3 questions
What is included in the free trial?

The 14-day free trial gives you full access to a paid plan so you can test every feature before committing. No credit card is required to start. When the trial ends, you can continue on the Free plan or subscribe to any paid plan — your data is never lost.

Do I need a credit card to start a trial?

No credit card is required. Start your 14-day free trial instantly and only add a payment method when you are ready to upgrade to a paid plan.

How do I stay updated on new features?

Follow us on social media or subscribe to product updates. We release new features regularly and announce them via email and our social channels. You can also book a demo to see the latest additions firsthand.

Still have questions?

Talk to a real person — not a chatbot

Our team typically replies within a few hours. If you're not sure which plan fits your business, we'll help you figure it out.